Second Municipal Innovation Hackathon 2026
Together We Innovate... For Sustainable Municipal Services and Quality Urban Life
About the Hackathon
As part of the General Administration's strategy for institutional excellence and maturity, and the municipal innovation strategy of the Baha Municipality, the second Municipal Innovation Hackathon, with its institutional and open components, serves as a leading platform to attract creative minds, technical expertise, and entrepreneurs to contribute to the development of the municipalities and housing sector in the Baha region.
The hackathon aims to transform current challenges into viable opportunities and entrepreneurial projects that contribute to improving quality of life and achieving institutional efficiency and sustainability.
Hackathon Objectives
1. Enhance quality of life and humanize cities.
2. Stimulate the local economy and investment development.
3. Establish social responsibility and open innovation.
4. Enhance preparedness and innovation in risk management.
5. Achieve operational excellence and institutional efficiency.
6. Enhancing the user experience and community services.
Hackathon Challenges and Innovation Tracks
The hackathon challenges revolve around finding high-quality and innovative solutions within the following main themes, which aim to support institutional efficiency and digital transformation:
1. Mobile Merchant Support Track
2. Urban Planning and Humanizing Cities Track
3. Honoring the Deceased Track
4. Community Partnerships Track
5. Urban Landscape Improvement Track
6. Emergency and Crisis Track
7. Investment Development Track
8. Beneficiary Experience Improvement Track
A detailed overview of the challenges and opportunities inherent in each track
1. Mobile Merchant Support Pathway
Alignment with Vision and Mission: Contributes to creating an "attractive urban environment" by regulating the activity rather than prohibiting it.
Alignment with Pillars
1. Financial Sustainability: Transforming the vendor from a support recipient to an entrepreneur paying reduced operating fees.
2. Licensing and Compliance: Innovating operating models that facilitate municipal oversight and vendor compliance.
3. Hygiene and Public Health: Ensuring vendors adhere to public health and sustainable environmental standards.
Challenge Target Value: Effectively engaging with an important segment of society while ensuring excellence in organizational performance.
Problem Statement
"From a Random Sidewalk to a Smart and Sustainable Economy": Street vendors suffer from a vicious cycle of financial instability, legal harassment, and high operating costs against fluctuating returns. We're not just looking for a "pretty cart"; we're looking for a new business model.
The challenge is to develop technological or operational solutions that enable the vendor to control their "financial triangle," transforming their business from a mere means of survival into a profitable, organized, and scalable enterprise.
Sub-Challenges
1. Site Intelligence: Developing solutions that reduce transportation costs and wasted time in customer acquisition, ensuring the highest inventory turnover.
2. Operational Flexibility: Designing energy, storage, and supply chain systems that reduce daily expenses.
3. Expansion and Reliability: Creating mechanisms to connect the seller to payment and marketing systems that increase their customer base and move them from "cross-selling" to "targeted selling".
First: Challenge Questions
1. Cost Structure: How does your solution contribute to a tangible reduction in fixed operating costs, such as energy and raw materials? 2. Revenue Diversification: Does the solution provide additional revenue streams for the seller, such as using the cart as an advertising platform or a parcel pickup point? 3. Margin Optimization: How does the solution ensure reduced product waste to increase net profit per sale? 4. Cash Flow: What mechanism does the solution use to ensure continued revenue during periods of low demand, such as off-peak seasons or adverse weather conditions? 5. Supply Chains: How can the solution offer sellers the advantage of "group buying" to reduce the cost of purchasing raw materials?6. Investment Feasibility: What is the expected payback period for the solution for a simple vendor?
Second: Model and Innovation Questions
1. Digital Transformation: How does the solution integrate electronic payment technologies or simple inventory management to organize the vendor's financial records?
2. Regulatory Compliance: How does your solution transform the business from a haphazard operation to a system that complies with municipal and health standards with minimal effort?
3. Customer Experience: What added value will the end consumer perceive that would make them prefer purchasing from this organized vendor?
4. Scalability: Can this model be replicated in different cities or environments without a significant increase in costs?
Judgement Scorecard Criteria
1. Financial Viability: The extent to which the solution can genuinely and demonstrably reduce expenses and increase the seller's net profit.
2. Operational Sustainability: The ease of implementing and sustaining the solution without relying on external support or ongoing donations.
3. Innovation and Creativity: Excellence in presenting an unconventional idea to address the challenges of mobile vending, whether technical or engineering-related.
4. Ease of Adoption: The simplicity of the solution and the ability of vendors, regardless of their educational level, to use and manage it.
5. Social and Regulatory Impact: The extent to which the solution contributes to regulating the urban landscape and transforming vendors into formal entities.
2. The Path of Urban Planning and Humanizing Cities
Alignment with Vision and Mission: Directly aims to "improve quality of life" and achieve "sustainable cities according to standards of excellence."
Alignment with Pillars
1. Improving the Urban Landscape: The core challenge lies in creating visually pleasing urban spaces.
2. Financial Sustainability: Enhancing municipal investments in public squares and walkways.
3. Infrastructure: Developing smart infrastructure that serves pedestrians and reduces maintenance costs.
The Challenge's Target Value: Fostering a spirit of teamwork among designers, investors, and citizens.
Problem Statement
"Living Cities: Investing in Quality of Life and Intelligent Resources": Our cities face the challenge of concrete expansion that neglects the "people" and drains budgets on maintenance and infrastructure that is not economically viable. The problem is not a lack of space, but rather traditional operating models that make parks and public squares permanent cost centers instead of economic engines.
The challenge is to innovate solutions for shaping urban spaces, through solutions that balance individual well-being with the financial sustainability of the city or investor's portfolio.
Sub-Challenges
1. Utilizing Public Spaces: Developing business models for unused spaces or wide sidewalks and transforming them into smart commercial attractions.
2. Low-Cost Operation: Developing technological or engineering solutions, such as smart lighting, self-irrigation, and sustainable building materials, that significantly reduce the costs of routine maintenance for public facilities.
3. Humanization as Added Value: Developing mechanisms to link the quality of urban design, such as pedestrian walkways and landscaping, to increased rental or commercial value for surrounding areas, and creating partnerships with the private sector for their operation.
First: Challenge Questions
1. Revenue Generation: How does your solution transform the "public space" from a place solely for consumption into a platform that generates cash flow through advertising, smart rentals, or data?
2. Operational Efficiency: What technologies are proposed to reduce energy, water, and maintenance bills in the proposed urban facility?
3. Partnerships: How can the private sector be engaged in financing and operating these spaces in exchange for clear and sustainable financial returns?
4. Cost-Benefit Analysis: Does the expected financial return, both direct and indirect, cover the establishment and operating costs within a reasonable timeframe?
5. Local Value Chains: How does the solution contribute to reducing logistics and transportation costs within the urban area, thereby saving operating expenses for existing businesses?
6. Financial Resilience: In times of recession or low utilization, how can the project adapt its revenue model to ensure it doesn't shut down or become a financial burden?
Second: Model and Innovation Questions
1. How does the design encourage walking and social interaction instead of relying solely on vehicles?
2. Inclusion: How does the solution meet the needs of all segments of society, such as children, the elderly, and people with disabilities, in a way that enhances the investment appeal of the location?
3. Technical Integration: How can "user data" be used to optimize resource allocation within cities and ensure maximum operational efficiency?
4. Environmental Impact: What role does the solution play in reducing emissions and improving the local climate, and how does this translate into reduced cooling costs for neighboring buildings?
Judgement Scorecard Criteria
1. Financial Sustainability and Profitability: The strength of the business model and its ability to generate revenue that exceeds operating costs.
2. Operational Cost Efficiency: The extent of innovation in reducing maintenance and resource costs, such as energy, water, and labor.
3. Urban Design Quality: Adherence to human-centered standards, ease of movement, and enhancement of the visual landscape.
4. Feasibility and Implementation: The feasibility of implementing the solution on the ground within existing urban regulations and legislation.
5. Use of Modern Technology: Employing the Internet of Things or Artificial Intelligence for intelligent space management.
3. The Path to Honoring the Deceased
Alignment with Vision and Mission: Enhancing the quality of municipal services provided during the most difficult human moments.
Alignment with Pillars
1. Beneficiary Satisfaction: Providing a fast, accessible, and respectful service to the bereaved family.
2. Digital Transformation: Automating burial and preparation procedures to reduce administrative errors and costs.
3. Financial Sustainability: Creating endowment investment models that ensure the self-sufficiency of cemeteries.
The Challenge's Target Value: To embody the values of "integrity," "discipline," and "responsibility" in serving the community.
Problem Statement
Holy rites systems face significant challenges in balancing the provision of free or subsidized services with the ever-increasing costs of operation, such as transportation logistics, cemetery maintenance, and energy and resource consumption.
The complete reliance on seasonal donations makes the service vulnerable to fluctuations.
The challenge is to develop solutions that allow us to re-engineer the "journey of generosity" through smart solutions and innovative business models that ensure control over operational expenses and diversification of revenue streams, transforming these facilities into financially sustainable units that provide their services with high digital efficiency and reliability.
Sub-Challenges
1. Smart Transportation and Logistics: Developing solutions that reduce transportation costs, such as fuel and maintenance, and improve the management of human resources and materials, such as shrouds and supplies, to increase operational efficiency.
2. Automating Investment and Endowment Funding: Developing platforms or partnership models that provide continuous financial returns, such as service endowments or proactive membership models, to ensure financial sustainability beyond one-time aid.
3. Sustainable Cemetery and Facility Management: Technological and engineering solutions to reduce energy, water, and cemetery maintenance costs, and transform underutilized spaces into productive assets that do not violate the sanctity of the place.
First: Challenge Questions
1. Revenue Structure: How can your project create continuous "self-generated" revenue streams, such as optional value-added services or digital endowment investments, without compromising the core service?
2. Expenditure Efficiency: What technical mechanisms will your solution employ to reduce daily operating costs, such as energy, water, stationery, and equipment?
3. Logistics Improvement: How does your solution contribute to reducing transportation fleet expenses, such as fuel, routes, and routine maintenance, through artificial intelligence or asset management?
4. Human Resource Sustainability: How does your solution reduce the costs of recruiting and training volunteers and staff, transforming it into a low-cost management system?
5. Profitable Partnerships: How can partnerships be built with the private sector, such as insurance companies, suppliers, and technology companies, to reduce costs?
6. Financial Hedging Model: How does your solution handle crises or periods of high stress, such as pandemics, to ensure stable expenses without the need for massive emergency funding?
Second: Model and Innovation Questions
1. Digitalization: How does the solution contribute to automating the beneficiary's journey, from notification to burial, to reduce human intervention and costly administrative errors?
2. Privacy and Dignity: How does your solution ensure the provision of a professional service that preserves the dignity of the deceased and the privacy of their family at the lowest possible cost?
3. Scalability: Can this financial and operational model be applied in small villages and large cities with the same efficiency?
4. Space Management: How can "smart cemetery" technologies be utilized to increase the cemetery's capacity, thus reducing the need for new and costly land acquisitions?
Judgement Scorecard
1. Sustainability and Cash Flow: The extent to which the solution can generate its own income and reduce reliance on direct donations. 2. Operational Cost Control: The effectiveness of the solution in reducing transportation, energy, and raw material costs used in the service. 3. Technological Innovation: Excellence in using digital tools to enhance user experience and management. 4. Compliance and Sanctity: The extent to which the solution adheres to Sharia principles and municipal regulations and maintains the sanctity of the work.4. Community Partnerships Track
Alignment with Vision and Mission: Enhancing municipal investments through strategic alliances with the private and third sectors.
Alignment with Pillars
1. Financial Sustainability: Diversifying income sources through participatory business models.
2. Beneficiary Satisfaction: Activating the community's role in participating in decision-making and service development.
3. Digital Transformation: Building smart connectivity platforms between the Secretariat and partners to reduce administrative expenses.
Challenge Target Value: Maximizing the value of "equality and equal opportunities" for all potential partners.
Problem Statement
"From Transient Sponsorship to Agreements with Added Economic Value": Most community partnerships suffer from "seasonal support" and a lack of clear financial or operational returns for participating parties, making them a financial burden rather than a driver of growth.
The problem lies in the absence of business models that link social impact to revenue maximization and spending efficiency.
The challenge: To develop solutions that transform community partnerships into an "investment engine" that reduces operational costs through resource sharing and increases revenue by creating joint products and services that ensure financial sustainability for all.
Sub-Challenges
1. Resource-Sharing Economy: Developing platforms or mechanisms that enable partners from the private, public, and non-profit sectors to exchange idle assets, such as space, energy, transportation fleets, and licenses, to reduce operating expenses for everyone.
2. Community-Based Products: Developing business models for products or services shared between community organizations and businesses, which are sold commercially and whose profits are reinvested to ensure sustainability, moving away from grants.
3. Automating the Measurement of Financial Return on Investment (ROI) of Partnerships: Creating technological solutions that measure the "financial value" recovered from the partnership, such as reducing marketing costs, lowering taxes, or improving employee efficiency, to attract investors to enter into long-term partnerships.
Answer any of the following questions
First: Challenge Questions
1. Maximizing Revenue: How does your solution contribute to opening new sales channels or reaching customer segments that were inaccessible without this partnership?
2. Cost Reduction: What specific operating costs, such as transportation, energy, and rent, will be saved through a resource-sharing model in your project?
3. Funding Structure: How does your solution move away from a single grant system and become a subscription or profit-sharing model that ensures a continuous cash flow?
4. Licensing and Fee Savings: Does the solution offer features to reduce government or licensing costs by leveraging the legal frameworks for community partnerships?
5. Marketing Efficiency: How does the partnership reduce the cost of customer acquisition by utilizing the parties' shared audience bases?
6. Operational Sustainability: In the event of a major partner's withdrawal, how does the financial business model ensure the project's continuity without collapse?
Second: Model and Innovation Questions
1. Mutual Incentive: What direct financial benefit, not just intangible, will a private sector partner gain by joining your solution?
2. Technological Transformation: How does the solution utilize technology to ensure transparency in the distribution of profits and expenses among partners?
3. Scalability: Can this financial partnership model be applied to different sectors, such as health, education, and the environment, with minimal modifications?
4. Tangible Impact: How does the solution measure an improvement in the "community's quality of life" in a way that increases the market value of the participating brands?
Judgement Scorecard Criteria
1. Financial Efficiency (ROI): The solution's ability to demonstrate a clear financial return or real cost savings for the partners.
2. Customer Model Innovation: Moving away from traditional care models and offering a sustainable "profitable business model."
3. Operational Sustainability: The extent to which the partnership can operate itself technically and administratively with minimal supervisory costs.
4. Ease of Adoption and Integration: The clarity and ease with which new partners can join the system without legal or financial complications.
5. Societal Impact: The extent of the benefit that will accrue to society as a direct result of this economic alliance.
5. Urban Landscape Improvement Pathway
Alignment with Vision and Mission: "Urban Landscape Improvement" as a top priority to create an attractive environment.
Alignment with Pillars
1. Enhancing the Urban Landscape: Eliminating visual pollution through innovative and sustainable methods.
2. Licensing and Compliance: Linking pollution management to building and facility compliance and control systems.
3. Hygiene and Public Health: A visually clean environment is, by extension, a healthy environment.
Challenge Target Value: "Excellence in Performance" through technological solutions that accurately monitor and address pollution.
Problem Statement
"From Visual Chaos to Valuable Urban Assets": Visual pollution is not merely an aesthetic problem; it is a hidden "financial drain" that leads to a decrease in property market value, increased periodic maintenance costs, and investor reluctance in affected areas. The problem lies in relying on traditional solutions, such as frequent repainting, which consume huge budgets without sustainability.
The Challenge: To develop smart solutions that reshape the urban landscape as an investment asset, through innovations that ensure financial sustainability by reducing restoration expenses and creating new revenue streams from improving the overall appearance.
Sub-Challenges
1. Smart Materials and Economic Operation: Developing materials or technologies, such as nano-paints or smart barriers, that resist environmental factors and graffiti, significantly reducing maintenance costs.
2. Repurposing Facades and Spaces: Transforming unsightly elements, such as fences surrounding buildings under construction or electrical boxes, into smart advertising platforms or privately funded art spaces that generate sustainable revenue.
3. Digital Preventive Control: Developing intelligent systems, such as computer vision, that detect defacement in its early stages and precisely guide maintenance teams, preventing the problem from escalating and reducing the costs of future major repairs.
Answer any of the following questions
First: Challenge Questions
1. Maximizing Revenue: How can your solution transform "visual pollution treatment" into an opportunity to increase revenue for the city or property owners through advertising, improved rental values, or tourism?
2. Reducing Operating Expenses: What mechanism will your solution use to reduce the costs of labor and materials used in routine and ongoing maintenance?
3. Asset Lifespan: How does the solution contribute to extending the lifespan of "civilizational materials," such as sidewalks, facades, and lighting, thus postponing the need for new capital expenditures? 4. Self-Financing Model: Can the project be self-financing through "smart fines" or "improvement fees" that are reinvested in the area's maintenance? 5. Waste Reduction: How does using technology contribute to directing financial resources toward the "most affected areas" instead of the haphazard distribution of budgets? 6. Investment Partnerships: How does your solution incentivize the private sector, such as contractors and companies, to contribute to addressing the distortion in exchange for financial or marketing benefits?Second: Model and Innovation Questions
1. Technical Effectiveness: How does the solution utilize artificial intelligence or the Internet of Things (IoT) technologies for the automatic monitoring of deformities as soon as they occur?
2. Environmental Sustainability: Do the proposed solutions rely on environmentally friendly materials that reduce both the carbon footprint and visual pollution?
3. Ease of Implementation: How quickly and simply can the solution be implemented in older or densely populated neighborhoods without disrupting commercial activity?
4. Behavioral Impact: How does your solution contribute to changing community culture to prevent vandalism or neglect, thereby reducing the occurrence of new deformities in the future?
Scorecard Criteria
1. Financial Sustainability and Profitability: The solution's ability to generate financial returns or increase the value of surrounding real estate assets.
2. Cost Efficiency: The extent to which the innovation reduces long-term maintenance and operating costs.
3. Visual and Urban Impact: The quality of the aesthetic improvement and its compatibility with the city's identity and international standards.
4. Technological Innovation: The use of unconventional tools in processing and monitoring.
5. Scalability: The ease with which the solution can be widely implemented.
6. Emergency and Crisis Response Track Alignment with Vision and Mission: Protecting urban development and ensuring the continuity of services under all circumstances. Alignment with Pillars 1. Digital Transformation: Utilizing big data to predict crises and minimize infrastructure losses. 2. Financial Sustainability: Developing low-cost response solutions that save on large emergency budgets. 3. Infrastructure: Enhancing the resilience of municipal assets to withstand natural disasters or accidents. The Challenge's Target Value: Transparency and integrity in resource management and allocation during crises.
Problem Statement
"Resilient Systems: Innovating Responses with Lower Costs and Higher Returns": Billions are wasted annually in crisis management due to costly logistical solutions, reliance on depleted emergency budgets, and the absence of profitable models that support the continuity of preventative systems. The problem lies in the fact that crisis management is treated as a permanent cost center.
The Challenge: To innovate smart solutions that transform emergency management into a smart economic system, through technologies that reduce operational waste in the field, and business models that generate revenue from "readiness" and "data," to ensure financial sustainability that keeps us always prepared before it's too late.
Sub-Challenges
1. Low-Cost Logistics Supply Chains: Developing solutions for storing and transporting emergency resources, such as food, medicine, and energy, that ensure minimal waste and lower maintenance and storage costs during recessions.
2. Crisis Participatory Financing Models: Developing platforms or services that enable the private sector to invest in "readiness data" or provide preventative services that contribute to emergency fund financing.
3. Smart Field Operations: Using artificial intelligence and the Internet of Things to reduce the number of personnel and equipment required in field response, thereby significantly reducing operational expenses.
Answer any of the following questions
First: Challenge Questions
1. Maximizing Revenue: How can your solution generate revenue during "stable" times to fund response operations during "crisis" times?
2. Controlling Expenses: What specific mechanism does your innovation use to reduce energy and raw material costs during intensive field operations?
3. Improving Logistics: How does your solution contribute to reducing transportation and distribution costs by optimizing routes or decreasing the number of shipments?
4. Financial Sustainability: Does the solution rely on a sustainable cash flow, such as service fees, partnerships, or data sales, or does it depend entirely on a fixed government budget?
5. Waste Reduction: How does the solution ensure that resources stored for extended periods, such as medicines or food, do not spoil, thus protecting the capital invested in inventory?
6. Asset Efficiency: How can emergency equipment be reused for other commercial or civil purposes during peacetime to ensure the highest profit margin from fixed assets?
Second: Model and Innovation Questions
1. Response Speed: What time difference does your solution offer compared to traditional methods, and how does this translate into reduced financial losses? 2. Technical Resilience: How does your solution operate in situations of communication or power outages, and does it require high technical maintenance costs? 3. Digital Integration: How does the solution leverage big data to predict crises before they occur, thus saving on costly emergency response costs? 4. Scalability: Can this financial and operational solution be implemented in various crises, such as floods, fires, and epidemics, without requiring a major overhaul of the infrastructure?Scorecard Criteria
1. Financial Sustainability: The strength of the profitability or self-financing model and the solution's ability to maximize revenue.
2. Operational Expense Efficiency: The extent to which the solution successfully reduces operating, transportation, and raw material costs in the field.
3. Innovative Response: Excellence in the use of modern technologies.
4. Speed and Feasibility of Implementation: The practicality of implementing the solution and reasonable start-up costs.
5. Impact and Comprehensiveness: The solution's ability to reduce human and material losses and protect economic assets.
7. Investment Development Pathway
Alignment with Vision and Mission: Creating a "thriving economy" by transforming traditional opportunities into smart and attractive investment models for capital.
Alignment with Pillars
1. Financial Sustainability: Diversifying income sources and increasing investment returns from public assets.
2. Digital Transformation: Adopting modern technologies to reduce risks and facilitate the investor journey.
3. Competitiveness: Making the investment environment more flexible and attractive compared to regional markets.
The Target Value of the Challenge: Maximizing investment returns through unconventional solutions that address market gaps.
Problem Statement
"The investment sector suffers from a slow capital cycle and reliance on traditional methods, leading to missed opportunities and wasted untapped assets." We are not looking for "replica projects," but rather innovative "growth engines."
The challenge is to develop tools or business models that increase the efficiency of asset utilization, reduce barriers for both small and large investors, and transform ideas into highly viable projects.
Sub-Challenges
1. Opportunity Intelligence: Creating platforms that predict future market needs and guide investors toward the highest-growth sectors.
2. Innovative Financing: Designing participatory or digital financing models that reduce liquidity risks and accelerate implementation.
3. Asset Efficiency: Engineering solutions that revitalize underutilized assets and transform them into productive units with low operating costs.
Answer any of the following questions
First: Challenge Questions
1. Cost Structure: How does your solution contribute to reducing the capital expenditures of a new investor to a level that makes the project more attractive?
2. Income Diversification: Does the investment model provide alternative income streams, such as passive cash flows or returns from ancillary assets?
3. Margin Optimization: How does the solution ensure increased operational efficiency to reduce variable expenses and increase net annual profit?
4. Cash Flow: What mechanism ensures the sustainability of liquidity in the early stages of the project, such as the startup phase?
5. Investment Feasibility: What is the expected timeframe for capital recovery according to your proposed model?
Second: Model and Innovation Questions
1. Digital Transformation: How does your solution utilize technologies, such as artificial intelligence, to facilitate financial oversight and decision-making?
2. Regulatory Compliance: How does your solution reduce bureaucracy and ensure the project's compliance with regulations and legislation with minimal effort?
3. Investor Experience: What added value makes this model preferable to traditional investments, such as real estate and stocks?
Judgement Scorecard Criteria
1. Economic Return: How well does the solution create highly profitable and sustainable investment opportunities?
2. Feasibility: The ease with which the model can be implemented in the local market without requiring radical legislative changes.
3. Financial Innovation: Excellence in providing a business model that solves the problem of financing or asset management in an unprecedented way.
4. Risk Management: The extent to which the solution can reduce investment risks for entrepreneurs.
8. User Experience Improvement Pathway
Alignment with Vision and Mission: To achieve a "vibrant society" by providing human-centered services that exceed expectations.
Alignment with Pillars
1. Quality of Life: Facilitating access to services and reducing the psychological and physical strain on beneficiaries.
2. Operational Efficiency: Streamlining procedures and eliminating unnecessary steps in the service journey.
3. Transparency and Reliability: Building trust through clear tracking systems and guaranteed results.
The Challenge's Target Value: Moving from "Service Delivery" to "Experience Creation"—a comprehensive and distinctive experience.
Problem Statement
"Users face complex journeys and fragmentation across service delivery channels, leading to decreased satisfaction and increased burden on service providers." We are not looking for a "new application," but rather a seamless and interactive "user journey."
The challenge is to design operational or technological solutions that redefine the user-service relationship, making it proactive, personalized, and requiring minimal human intervention.
Sub-Challenges
1. Universal Access: Creating unified access channels that ensure a seamless transition between virtual and physical reality.
2. Proactive Service: Developing systems that anticipate the beneficiary's needs and provide a solution before they even request the service.
3. Real-Time Impact Measurement: Creating intelligent mechanisms to measure beneficiary satisfaction and adjust the operational process immediately based on feedback.
Answer any of the following questions
First: Challenge Questions
1. Cost Efficiency: How does the solution reduce the "cost of service" for the organization while maintaining its quality? 2. Effort Savings: How does the solution contribute to a tangible reduction in the "user effort rate"? 3. Time Reduction: How does the solution ensure that bottlenecks in the user journey are addressed to increase the speed of completion? 4. Operational Sustainability: What mechanism ensures that service quality remains at the same level during peak times or periods of high demand? 5. Value Chains: How does the solution connect different service providers to offer a "one-stop" experience for the user?Second: Model and Innovation Questions
1. Digital Transformation: How does the solution integrate modern technologies to transform the experience from manual to automated?
2. Compliance and Privacy: How does the solution ensure the protection of user data and privacy while adhering to regulatory standards?
3. Customer Experience: What is the "emotional impact" or added value that will make the user prefer using your solution over traditional channels?
4. Scalability: Can this model be applied to improve user experiences in other sectors, such as health, education, and the municipal sector?
Judgement Scorecard Criteria
1. Beneficiary Focus: The extent to which the solution focuses on accurately addressing the real problems faced by the beneficiary.
2. Ease of Adoption: The simplicity of the interfaces or procedures and the ability of all segments of society to use them.
3. Social Impact: The extent to which the solution contributes to increasing public satisfaction and improving the quality of daily life.
4. Operational Innovation: Presenting an innovative idea that radically re-engineers traditional procedures.
Hackathon Timeline
Applications accepted from August 25, 2026 to September 8, 2026
Participation Criteria:
1. The participant must be a Saudi national.
2. The participant must be 21 years of age or older.
3. A team of at least 3 - 5 members must be formed.
4. The project must be technology-based.
5. The project must be aligned with one of the eight hackathon tracks.
6. Participants must comply with the hackathon requirements and submission deadlines.
7. Official employees of the Municipalities and Housing Sector in Al-Baha Region may participate in the "Institutional Innovation" track, while participants from outside the sector may only participate in the "Open Innovation" track.
Judging and Evaluation Criteria:
1. Innovation and creativity.
2. Feasibility and implementability.
3. Impact and added value for beneficiaries.
4. Quality of the Minimum Viable Product (MVP).
5. Clarity of presentation and team performance.
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