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Registered with the Digital Government Authority under number 20260115284 Link

Frequently Asked Questions

Frequently Asked Questions
Is it required to attach the building permit when issuing a commercial license?
The building permit is among the required attachments during the application for issuing a commercial license, and a building permit may be required depending on the activity. You can apply for the service through the following link: Click Here
What is the procedure when a notification appears to the customer saying "The commercial license number is incorrect"?
Please log in using your applicant role (owner/manager) if the license is on a commercial registration. If the license is on a national ID, you can log in using the "About Me" option. When accessing the business license services and applying for (renewal, cancellation, modification, or transfer of ownership): - The option "Add a license not found in the system" will appear; click on it. - Then fill in the values ​​in the fields that appear when you inquire about the license data, click on "View," and then complete the data for the old license.
What is the solution if entering the title deed number is rejected on the Balady platform, even though it is correct and updated in the Ministry of Justice?
Please provide us with a copy of the commercial registration and a copy of the title deed for verification.
Can I add more than one signboard?
You can add one or more signboards through the issuance request or the modification request.
What is the difference between an operational license and a commercial license?
There is currently no operational license. There is only a commercial license.
If a customer reports that "the inspector who visited stated that the license is not approved," what is the solution?
Licenses issued from the Balady platform are approved licenses. The inspector may issue a violation if the license details do not match the actual shop on the ground, according to the procedures of the relevant municipality.
How can I inquire about the unified license number?
You can inquire about the unified license number through Electronic Inquiry > Commercial Activity License Inquiry > Enter the license details > Click on Inquire.
What is the procedure if the customer’s license does not appear in the system?

You can log in using the applicant role (Owner / Facility Manager). If it does not exist, please contact us. (Internal response) If the license does not exist, it can be added by the beneficiary themselves through the Balady portal and approved by the Ministry.

You can log in using the applicant role (For Myself). If it does not exist, please contact us. (Internal response) If the license does not exist, it can be added by the beneficiary themselves through the Balady portal and approved by the Ministry.

How is the license expiry date and payment due date determined?
They are determined from the license start date based on the number of license years and the number of payment years.
How can I inquire about an old commercial license not registered in the Balady system?
You can inquire by clicking on: Electronic Inquiry, selecting Commercial Activity License Inquiry, entering the license details, and clicking on Inquire. If the license has not been added, you can add it by applying for commercial license services and entering the old license details. You can view the services through the following link: https://balady.gov.sa/Services/?id=94
What is the procedure when submitting a request to issue a commercial license and the property owner does not have a building permit?
The building owner can apply for the building status correction service, and after issuing the permit, it can be attached to the commercial license issuance request, as it is one of the main requirements for issuing the commercial license.
What is the required procedure if licenses are duplicated?
You can apply for the duplicate license deletion service through the supporting services.
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Last modified: 09:00 AM - 06/15/2026 Saudi time.

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